Return Policy

Return Eligibility

• Items must be returned within 30 days of the delivery date.
• Items must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase (order confirmation or receipt) is required for all returns.

How to Initiate a Return

1. Contact Us – Email our support team at [your email/contact info] with your order number and reason for the return.
2. Receive Instructions – We will provide you with the return shipping address and any additional instructions.
3. Ship Your Return – Pack the item securely and send it back using a trackable shipping method. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refund Processing – Once we receive and inspect the returned item, we will process your refund within 5-7 business days to your original payment method.

Non-Returnable Items

• Gift cards
• Final sale or clearance items
• Used or damaged products (unless received defective)

Exchanges

If you need to exchange an item, please follow the return process above and place a new order for the desired item.

Damaged or Incorrect Items

If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery, and we will provide a replacement or refund at no additional cost.

For any questions, feel free to reach out to VonnHDstore@Gmail.Com,  We’re happy to help!